.support-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(260px, .65fr);
  gap: 24px;
  align-items: start;
  margin-top: 28px;
}

.support-form-card,
.support-context-card {
  border: 1px solid var(--border);
  border-radius: 18px;
  background: var(--panel);
  box-shadow: 0 18px 50px rgba(0, 0, 0, .16);
}

.support-form-card { padding: clamp(20px, 3vw, 32px); }
.support-context-card { padding: 22px; }

.support-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
  align-items: start;
}

.support-field {
  display: grid;
  gap: 8px;
}

.support-field.full { grid-column: 1 / -1; }
.support-field label { font-weight: 700; }

.support-field input,
.support-field textarea {
  width: 100%;
  box-sizing: border-box;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface-inset);
  color: inherit;
  font: inherit;
  padding: 12px 14px;
  transition: border-color .16s ease, box-shadow .16s ease, background .16s ease;
}

.support-field textarea {
  min-height: 170px;
  resize: vertical;
  line-height: 1.55;
}

.support-field input:focus,
.support-field textarea:focus {
  outline: none;
  border-color: rgba(var(--accent-rgb), .5);
  box-shadow: 0 0 0 3px rgba(var(--accent-rgb), .06);
}

.support-field input[readonly] {
  opacity: .82;
  cursor: not-allowed;
  background: rgba(255, 255, 255, .035);
}

.support-hint,
.support-fallback {
  color: var(--muted);
  font-size: .92rem;
  line-height: 1.5;
}

.support-actions {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
  margin-top: 20px;
}

.support-actions button[disabled] {
  cursor: wait;
  opacity: .7;
}

.support-status {
  min-height: 1.6em;
  margin: 16px 0 0;
  padding: 0;
  line-height: 1.5;
}

.support-status[data-state="loading"] { color: var(--muted); }
.support-status[data-state="error"] { color: var(--danger); }
.support-status[data-state="success"] { color: var(--accent-strong); }

.support-status[data-state="success"]::before {
  content: "✓";
  display: inline-grid;
  place-items: center;
  width: 1.45em;
  height: 1.45em;
  margin-right: .5em;
  border: 1px solid currentColor;
  border-radius: 50%;
  animation: support-check-in .24s ease-out both;
}

.support-context-card h2 { margin-top: 0; }
.support-context-card p:last-child { margin-bottom: 0; }

@keyframes support-check-in {
  from { transform: scale(.7); opacity: 0; }
  to { transform: scale(1); opacity: 1; }
}

@media (max-width: 820px) {
  .support-layout { grid-template-columns: 1fr; }
}

@media (max-width: 620px) {
  .support-form-grid { grid-template-columns: 1fr; }
  .support-field.full { grid-column: auto; }
}

@media (prefers-reduced-motion: reduce) {
  .support-field input,
  .support-field textarea,
  .support-status[data-state="success"]::before {
    transition: none;
    animation: none;
  }
}